Security assurance for UK B2B SaaS
When a customer asks about security, give them a clear response backed by what your team can demonstrate.
Firmword helps with customer questionnaires, supplier due diligence and focused compliance readiness, so your team can keep its attention on the product.
Discuss your next requestWhere Firmword can help
Start with the request in front of you. We agree what needs reviewing, what evidence is available and what a useful outcome looks like.
01
Turn your policies and technical evidence into draft answers for a customer security review. Anything unclear or unsupported is flagged for your team to check.
You receive: draft responses, an evidence register, open actions and reusable answers for your approval.
02
Review a supplier's security information against the service you plan to use, the data involved and your agreed requirements.
You receive: evidence-based findings, clarification questions and a recommendation to support your decision.
03
Check policies, controls and evidence against an agreed set of requirements. Understand where the gaps are and what needs attention first.
You receive: scoped findings and an action plan with proposed priorities and evidence needed for closure.
How it works
01 / Agree
Discuss your deadline, the request and the evidence you already have. A redacted example helps establish the work involved.
02 / Review
Agree the deliverables, review limits and delivery date before work starts. Share the agreed evidence through Microsoft 365.
03 / Handover
Receive the draft, evidence references and open points. Your team approves customer responses and owns supplier and risk decisions.
See the format
Three worked examples show how Firmword presents questionnaire answers, supplier findings and readiness actions.
4 pages. Fictional demonstration only. These are not client findings or verified controls.
About Firmword
Firmword is run by Fidelis Iwu, a security assurance consultant supporting small UK B2B SaaS companies.
You work directly with Fidelis from the first conversation through to the handover. The aim is straightforward: clear security information, an honest account of the evidence and practical next steps.
Engagements are scoped around your requirements, available evidence and deadline.
Common questions
Yes. Customers may ask for answers in their own format or request evidence for a particular product or setup. Firmword can use your existing materials as a starting point and flag anything that needs a fresh check.
We identify what is missing and agree how to handle it. An unsupported claim stays open for review. Where useful, a focused readiness review can help organise the next steps.
Firmword provides preparation, review and practical readiness support. Certification, independent audit opinions and legal advice are outside these services.
The fee depends on the volume of questions or evidence, the review scope and the deadline. Send a redacted sample and we can agree a fixed fee for a clearly defined piece of work.
Get in touch
Tell us what you need help with and when you need it. Please keep the initial message brief and avoid sending confidential evidence until a suitable sharing route is agreed.
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